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Owned and operated by My Sunny Oasis, we welcome every question about your patio, pergola, or fire pit.
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Frequently Asked Questions
How long does shipping take?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days depending on your location.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time from the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something is not right with your patio furniture, pergola, or fire pit order, please review our Return Policy page for detailed instructions on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help with exchanges on eligible products within 30 days. Reach out to our team with your order number, and we will walk you through the process and check current availability for your preferred option.
What materials are used in your outdoor furniture?
Our patio furniture sets, pergolas, gazebos, and fire pits are crafted from weather-resistant materials designed for everyday outdoor use. Each product page details the specific construction, so you can choose pieces built to last through the seasons.
How do I care for and maintain my patio furniture?
Regular cleaning with mild soap and water helps keep your outdoor pieces looking fresh. We recommend covering furniture during extended periods of harsh weather and checking product care notes on each listing for material-specific guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies within 24 hours so your questions never sit unanswered for long.
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Built to Last
Every pergola, fire pit, and patio set is crafted from durable, weather-resistant materials for lasting comfort.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns policy for added peace of mind.
